Dokumentation/Documentation Microsystem Festivals
- Documentation 2009
- Documentation 2008
- Documentation 2007
- Documentation 2006
- Documentation 2005
- Documentation 2004
Documentation 2009
Day one – March 4
Knowing and recognizing at a time like this - an introduction to the Microsystem Festival (video .wmv, opens in new window)
Lecturer: Paul Batalden, Dartmouth Medical School, USA. Batalden interprets a poem and suggests five ways to go improving health care: 1. Focus on basics, 2. Relentlessly reduce waste and add value, 3. Seek and use good science, 4. Enable continual change, 5. Build community. Handout to video (pdf). 17 min.
Plenary session: Health Care Evolution (pdf, nytt fönster)
Lecturer: Göran Henriks (JCC)
Block A – 5P
A1 Basic knowledge of Clinical Microsystems – In Swedish! (pdf, nytt fönster)
Lecturers: Joakim Edvinsson and Berit Axelsson (JCC)
A2 "It’s all about People" – Part 1 (pdf, nytt fönster)
Lecturers: Anette Nilsson (JCC) and Niklas Modig (SSE)
A3 P as in Patient (pdf, nytt fönster)
Lecturers: Anne-Maj Thorsson and Annmargreth Kvarnefors (JCC)
A4 Measures and footsteps; paths for Patterns (pdf, nytt fönster)
Lecturers: Eugene Nelson (DMS) and Göran Henriks (JCC)
A5 P as Population (pdf, nytt fönster)
– Successful work with overweight children
Lecturer: Linda Frank och Boel Andersson Gäre (JCC)
A6 P as Processes (pdf, nytt fönster)
Improving patient safety by implementing a patient report system – an innovative French success story
Lecturers: Karim Laaribi (HAS) and Alain Michel Ceretti
Block B - Moving Theory and Best known Practice to the Microsystem
B1 Examples of how to spread microsystem knowledge in the academic world (pdf, nytt fönster)
Lecturers: Karin Thörne (JCC), Klas Gäre (IHH) and Staffan Pelling (LU)
B2 Evolution of Triple Aim in healthcare (pdf, nytt fönster)
Lecturers: Pernilla Söderberg (JCC), Hans Gränefält (JCC), Kristin Krigsman (Apoteket) and Göran Henriks (JCC)
B3 Get to know the focus of the patient by using focus groups (pdf, nytt fönster)
Lecturer: Eugene Nelson (DMS)
B4 Support systems for Microsystems in France and other European countries; what leaders can do (pdf, nytt fönster)
Lecturers: Karim Laaribi (HAS) and Jean Claude Chastant
B5 The art and science of coaching – Part 1 (pdf, nytt fönster)
Lecturers: Marjorie Godfrey (DMS) and Nicoline Wackerberg (JCC)
B6 "It’s all about People" – Part 2 (pdf, nytt fönster)
Lecturers: Anette Nilsson (JCC) and Niklas Modig (SSE)
B7 Putting the user and user experience at the heart of clinical micro system redesign: an introduction to Experience Based Co-Design (EBCD)
Lecturer: Paul Bate (UCL)Day two – March 5
Block C – The impact of context
C1 Networking as a strategy for better cooperation and improvement in the whole care chain (pdf, nytt fönster)
Lecturers: Inger Ahlström, Nicoline Wackerberg and Boel Andersson Gäre (JCC)
C2 Quality by design – Patient safety and high reliability (pdf, nytt fönster)
Lecturers: Eugene Nelson (DMS) and Marjorie Godfrey (DMS)
C3 Passion for life – from knowledge to social movement (pdf, nytt fönster)
Lecturers: Elsa Ingesson and Anette Nilsson (JCC)
C4 Safe Health Care every time, all the time and at all levels (pdf, nytt fönster)
Lecturers: Berit Axelsson, Mari Bergeling-Thorell and Peter Kammerlind (JCC)
C5 The art and science of coaching – Part 2 (pdf, nytt fönster)
The Rainbow Compass – 7 key considerations for coaching frontline teams in developing Microsystems working
Lecturer: Laura Hibbs (NHS)
C6 Think it, do it, rethink it – starting and supporting the evolution of clinical microsystems in Danish and Norwegian hospitals (pdf, nytt fönster)
Lecturers: Christian von Plessen (HUH) and Ulla Møller Ølgaard (RS)
Block D - Country and Culture
D1 Examples from an International point of view
– Armenia
- Clinical Microsystems "The Place Where Patients, Families and Clinical Teams Meet" (pdf, nytt fönster)
- Being a Member in Microsystems (pdf, nytt fönster)
- Using Macro – Meso – Micro-Systems Armenian Example (pdf, nytt fönster)
Lecturers: Marine Grigoryan, Lusine Hovhannisyan (MU), Anette Nilsson and Sven-Olof Karlsson (JCC)
D2 Cystic Fibrosis Care in the USA and beyond (pdf, nytt fönster)
Lecturer: Bruce Marshall (CFF)
D4 From tools to relationships
– Leading Large Scale Change (pdf, nytt fönster)
Lecturers: Lis Rodgers and Laura Hibbs (NHS)
D5 The art and science of coaching – Part 3 (pdf, nytt fönster)
Country – Culture – Coaching; reflection on coaching
Lecturers: Ebbe Lundgren and Malin Skreding Hallgren (JCC)
D6 Think it, do it, rethink it – starting and supporting the evolution of clinical microsystems in Danish and Norwegian hospitals (pdf, nytt fönster)
Clinical improvements and Microsystems
Lecturers: Ulla Møller Ølgaard (RS) and Christian von Plessen (HUH)
Block E – In practice
E1 The use of theory in practice (pdf, nytt fönster)
Lecturer: Johan Thor (HJ)
E2 Patient choice model called "Vårdval" and clinical microsystems
Lecturer: Mats Bojestig (JCC) and Arne Larsson (FL)
E3 From values to reality; leading an evolutionary process
- From Values to Reality: An Evolutionary Process of Leading (pdf, nytt fönster)
- Changing the Roles and Rules (pdf, nytt fönster)
Lecturers: Jörgen Tholstrup (JCC) and Eugene Nelson (DMS)
E4 Evolution of improvement work, a true story (pdf, nytt fönster)
Lecturer: Mari Bergeling-Thorell (JCC)
E6 The implementation and spread of the productive ward in Leeds Teaching Hospitals Trust (pdf, nytt fönster)
Lecturers: Clare Linley and Kirsty Bray (NHS)
Plenary session: Glenn Miller and Microsystem Development
Lecturer: Magnus Söderström (VU)
Documentation 2008
Day one - February 28
To lead organisations driven by empowerment (pdf)
Lecturer: Göran Henriks (JCC)
Block A – Clinical Microsystems and Improvement
A1 Basic knowledge of Clinical Microsystems – In Swedish!
Lecturers: Joakim Edvinsson and Anette Nilsson (JCC)
A2 Clinical Microsystems – Advanced (pdf)
Lecturers: Marjorie Godfrey (DMS)
A3 Methods and measures as improvement fuel (pdf). For example the Value Compass and the use of the transparent Swedish health care results (Öppna jämförelser)
Lecturers: Eugene Nelson (DMS) and Peter Kammerlind (JCC)
A4 How to get started and how to display results (pdf).
Microsystem improvement for administrative processes
Lecturers: Gunnel Svedeskog Karlsson (JCC)
A5 Learning from other countries
- How to get started under smaller circumstances
– Empowerment experiences from Armenia
Lecturers:
Soushan Manoukyan (MUY) (pdf)
Lusine Hovhannisyan (MUY) (pdf)
Presentation of activities, Lusine and Shoushan (pdf) - "Microsystem in the Back Office" – Ideas and experiences from Iran (pdf)
Lecturers: Bibifatemeh (Mitra) Hayerizadeh
Block B – Clinical Microsystems and patient safety
B1 Integrating patient safety into the Clinical Microsystems (pdf)
Lecturers: Julie K. Johnson (UC)
B2 Stable processes as a base for patient safety (pdf)
Lecturers: René Amalberti (IMASSA)
B3 High Reliability in Clinical Microsystems with a blend of examples (pdf)
Lecturers: Marjorie Godfrey and Eugene Nelson (DMS)
B4 Nine international patient safety solutions (pdf) disseminated by the JCI Center, for patient safety in collaboration with WHO
Lecturers: Anne Rooney, Carlo Ramponi, Joint commission International
B5 Learning from other countries
- Clinical microsystem value to Patient safety and Accreditation Program - Experiences from Lebanon
Lecturers:
Marwan Ghosn (CMC) (pdf)
Rola Hammoud (CMC) (pdf)
Rita Naccache (CMC) (pdf)
Karim Laaribi (HAS)
Day two - February 29
Block C – Clinical Microsystems, creativity and empowerment
C1 Norwegian patients as active parts of every improvement work (pdf)
Lecturers: Øyvind Antonsen (AS)
C2 "Six thinking hats" (de Bono) as a method for creativity (pdf)
Lecturers: Anette Nilsson and Göran Henriks (JCC)
C3 Methods for empowerment (pdf)
– Experiences from Sweden Passion for life and Power of life
Lecturers: Elsa Ingesson and Eva-Marie Sundqvist (JCC)
C4 Personal improvement work as a tool for empowerment of students in health care
Lecturers: Karin Thörne (JCC) and Staffan Pelling (HU, LIU)
C5 Leadership and coaching of Clinical Microsystems
Lecturers: Marjorie Godfrey (DMS)
C6 How can IT support patient empowerment?
Dialouge and reflection based on some examples
Lecturers: Rolf Bardon and Jörgen Tholstrup (JCC)
C7 Methods and strategies for Microsystem development and empowerment on different levels of the organisation
Lecturers: Sven-Olof Karlsson (JCC)
Block D - Clinical Microsystems and patient safety
D1 Integrating patient safety into the Clinical Microsystems (pdf)
Lecturers: Julie K. Johnson (UC)
D2 Stable processes as a base for patient safety (pdf)
Lecturers: René Amalberti (IMASSA)
D3 High Reliability in Clinical Microsystems with a blend of examples (pdf)
Lecturers: Marjorie Godfrey and Eugene Nelson (DMS)
D4 Nine international patient safety solutions (pdf) disseminated by the JCI Center, for patient safety in collaboration with WHO
Lecturers: Anne Rooney and Carlo Ramponi, Joint commission International
Block E - Clincial Microsystems and good results
E1 Scandinavian session – Examples of improvement work from Finland, Norway and Denmark
Lecturers:
Arne Poulstrup (RS) (pdf)
Anders Vege (NKCHS) (pdf)
E2 Primary care session – Examples from Jönköping County Council
Lecturers:
Alejandro Carballo, Eva Cegrell-Burén, Pernilla Söderberg and Elna Rehnstedt (JCC)
E3 Clinics session – Involving patients in Clinical Microsystems by the use of risk analyses (pdf). Examples from Uppsala University Hospital
Lecturers: Anders Fagerlund (UUH) and Eugene Nelson (DMS)
E4 Clinical processes session – "Measure What Matters" (pdf)
Lecturers: Marjorie Godfrey (DMS)
E5 Clinical register session – National clinical register for Diabetes and practical improvement work (pdf) – new level of results!
Lecturers: Ulf Rosenqvist (LIO)
E6 Culture session – How to use culture as a way to strengthen patient empowerment (pdf)
Lecturers: Mattias Hultman (JM)
Why is empowerment so important?
Reflection from leaders. Summary of the festival (pdf)
Documentation 2007
Day 1 March 1st
Improving healthcare by coaching the coaching - part 1 (pdf)
Marjorie Godfrey
Basics around clinical microsystem - get started (pdf)
(session in Swedish)
Joakim Edvinsson & Boel Andersson Gäre
Anette Nilsson & Michael Bergström
Get started - Measure in healthcare (pdf)
Eugene Nelson
- Learn and spread - How can IT support microsystems (pdf)
Marjorie Godfrey
Rolf Bardon (Swedish examples)
Matt Spurgeon (Joint Commission International, USA)
Coaching the coaching - part 2 (pdf)
Anette Nilsson & Göran Henriks
Co-operation of technique and man in complex situations (pdf) -how can we build a safe healthcare?
René Amalberti
Creating a sustainable situation for continual improvement (pdf)
Boel Andersson Gäre & Paul Batalden (TWIV)
Vitality in healthcare. Different microsystems present their
work:
- The Neonatal unit in Jönköping - Fredrik Ingemansson (pdf)
- The Physiotherapy in Vaggeryd - Pernilla Söderberg (pdf)
- The section of Gastroenterology in Eksjö - Jörgen Tholstrup (pdf)
- The Department of Medical Rehabilitation in Jönköping - Jan Burensjö (pdf)
Day 2 March 2nd
Opening day 2 - Christian von Plessen (pdf)
Spread of Microsystem - knowledge on all system levels experiences from England (pdf)
Clare Allen & Ian Golton
Introduction to World café - a session with development work from different countries (pdf)
What knowledge can healthcare integrate from other high
performing organisations.
Göran Henriks & Mats Bojestig
Co-operation of technique and man in complex situations (pdf) -
How can we build a safe healthcare
René Amalberti
Using quality criterias as Malcolm Baldrige, to undertand how to move healthcare to new levels of results (pdf)
Eugene Nelson
Documentation 2006
Workshops March 1st
Workshop: Quality measures for a whole system
Mats Bojestig
Sir Brian Jarman
Göran Henriks
Gene Nelson
3. Which tools do we use in our improvement work?
Anette Nilsson
Gill Mathews
4. Clinical results and the Microsystem
Fredrik Ingemansson, Agneta Artursson och Irené Sandblad (pdf)Christian von Plessen
Göran Oldaeus
Karin Elvin-Åkesson
5. The acting Microsystem – a learning environment for the team, the patients, professionals in training and students
Michael Bergström (pdf)
Paul Batalden, Michael Bergström, Boel Andersson Gäre och
Karin Thörne (pdf)
Notes from workshop 5 (pdf)
6. How do we support our leaders in Micro-Meso-Macro?
Alf-Henrik Andreassen och Göran Henriks (pdf)
Helena Hvitfeldt (pdf)
Staffan Lindblad (pdf)
8. How to facilitate Microsystems to act as a big system
Gene Nelson, Mats Bojestig and Anette Peterson (pdf)
9. Improving Patient Journeys... Connecting Front Line Teams
Diane Rothwell
Alan Nobbs
Opening of the Clinical Microsystem Festival
Göran Henriks (pdf) (Sven-Olof Karlsson)
Marjorie Godfrey
Paul Batalden (pdf)
March 2nd
Summary of day one and opening of day two
Karim Laaribi (pdf)
Go to Gemba
Sven-Olof Karlsson
Paul Batalden (pdf)
Ulf Andersson (pdf)
Anna Neymark och Linda Frank (pdf)
Annika Nordin och Britt-Louise Suneson (pdf)
How do we measure and show results in our Clinical Microsystem
Gene Nelson (pdf)
Interactive sessions
Marjorie Godfrey
Gene Nelson
Jörgen Tholstrup (pdf)
Spread and leadership
Laura Hibbs och Marjorie Godfrey (pdf)
Summary and conclusion of the days
Göran Henriks
Paul Batalden
Marjorie Godfrey
Documentation 2005
The documentation from 2005 is unfortunately not available for now.
Documentation 2004
From Day 1:
1) IT-support to microsystems - Staffan Lindblad, MD PhD (pdf)
From Day 2:
1) Göran Henriks introduction (pdf)
2) Göran Henriks intro to Jönköping (pdf)
3) Clinical Microsystems in the NHS, UK - Peter Wilcock, Ian Golton (pdf)
4) Cardiac Monotoring unit, Hull, UK(pdf)
5) Measuring and monotoring - Gene Nelson (pdf)
6) Clinical Value Compass used in Sweden-Hand surgery flow (pdf)
7) Blood pressure etc, Huskvarna, Sweden (pdf)
8) Reception for people suspecting sexual diseases in Paris (pdf)
9) Primary care unit in Gjilan, Kosovo(pdf)
10) Smaragden-care for the elderly (pdf)
11) Vaggeryd primary care center (pdf)
12) The Medicine Department in Eksjö (pdf)
13. Leading the work of microsystems at different levels - Batalden/Henriks (pdf)
Contact
Annika Nordin
Project leader
Sara Gunnar
Project coordinator
Rebecka Berger
Web coordinator
